Shipping on QianKun
Shipping Information
Which countries offer free shipping?
Europe: United Kingdom, France, Spain, Italy ：)
North America: United States ;)
Asia: Japan, Malaysia, Singapore :)
How is the shipping fee?
We offer two shipping options: Rabbit Express (free, no insurance) and Rabbit Express Security (5 USD, with insurance). Rabbit Express Security covers: up to 10% for damage, up to 15% for additional costs, and up to 20% for loss. Insurance does not cover intentional damage or false claims. Please provide evidence and submit a claim within 7 days. Compensation will not exceed the limit, and fraudulent behavior will result in the cancellation of insurance.
"For more information, please visit the shipping page."
How long will it take to get my package?
The packaging time is estimated to be between 1-3 business days. When the package is ready for shipment, you will receive an email.
How long does the package shipping take?
The estimated time after the package is ready for shipment is 8-12 business days.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
